GC identifies scope missed by trade

High-Level Summary

Challenge:

General contractors require transparency from their trades in order to complete a job effectively.
Without this core communication tenet, issues can escalate and prevent the job from being completed on schedule and on budget.
In this case, the GC discovered work by a specific trade had not been completed because the trade had the incorrect parts, but the trade had not communicated the issue to the GC. In addition to incurring delays to order the correct part, this also required subsequent rework in previously completed premises, further delaying the completion date.

Solution:

The GC identified this issue via spotlights, Disperse's early detection feature, and was able to resolve what would have been a punch list item ahead of the punch list. The GC also used spotlights to monitor progress of the issue and track it to completion.

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What our customers say

We noticed the wall air grilles were missing through Disperse. When we spoke to the trade about it, they agreed that they missed it. This was a big inconvenience because the rooms were almost ready to have doors locked for TCO, but now, the trade needed to go back into these rooms, delaying TCO.

Two weeks later, the spotlights were still not resolved. When we asked the trade for a status update, they told us that the size of the grills was not correct so they would need to make bigger holes or get different grills.

I was upset because the trade could have mentioned this two weeks ago and it could have been fixed.

If Disperse have not been keeping track of this issue, this problem would have gone on longer. Instead, now we have a path forward for the new air grilles to be installed.

Superintendent

The Results

What our customers say

Air Wall Grilles Spotlights

We noticed the wall air grilles were missing through Disperse. When we spoke to the trade about it, they agreed that they missed it. This was a big inconvenience because the rooms were almost ready to have doors locked for TCO, but now, the trade needed to go back into these rooms, delaying TCO.

Two weeks later, the spotlights were still not resolved. When we asked the trade for a status update, they told us that the size of the grills was not correct so they would need to make bigger holes or get different grills.

I was upset because the trade could have mentioned this two weeks ago and it could have been fixed.

If Disperse have not been keeping track of this issue, this problem would have gone on longer. Instead, now we have a path forward for the new air grilles to be installed.

Superintendent